Durham Retail Programme
Do you own a retail business in County Durham? Then you could be eligible for Durham Business Growth’s new programme of specialist retail support. Overcome challenges, enhance your competitiveness, boost productivity and ultimately grow your business.
What is the Durham Retail Programme?
Move your retail business forward with a specialist programme which explores growth and productivity improvements.
Today’s ever changing retail landscape calls for a wide ranging and comprehensive strategy that encompasses areas such as customer acquisition, improving operational and financial performance, enhancing in store experiences, adopting digital innovation and drive to store initiatives, as well as for many retailers, being ready for Peak Trading.
Most importantly, it’s about your business
Starting with a health check to assess your business’s current performance, identifying key challenges, and exploring opportunities around growth and productivity outcomes.
The Durham Retail Programme begins with a personalised consultation to really understand your business with TEDCO’s retail expert Alan Dodsworth.
It delves into the current trends and explores industry issues
As well as offering 1-to-1 bespoke support, the programme also provides a comprehensive series of Masterclasses, focused on key industry topics designed to be digestible and thought provoking.
Covering the key foundations and pillars of what is essential to win at retail in today’s challenging and competitive landscape.
TEDCO’s Retail Expert Alan Dodsworth
Who is the retail expert that will support me on a one-to-one basis?
Alan Dodsworth is our retail specialist. He’s a multi-channel commercial operator with 25+ years retail experience across a diverse product mix and many routes to market.
Alan began his career in store management, subsequently assuming leadership roles across regional, national, and international markets.
More importantly gaining extensive exposure in challenging trading situations such as expansion, turnaround, acquisitions, downsizing and restructuring, brand repositioning as well as transformation and digital disruption.
You can request to have any of the workshops at a one-to-one online session with Alan Dodsworth. Email him directly to make arrangements for a time to suit you both. Email to request one-to-one support.
The Retail Masterclasses
Growth Track
Launching a new service, product, or business line requires careful planning. Growth Track offers a comprehensive checklist and roadmap to guide you through the due diligence process and assess your venture’s potential, in terms of viability.
Digital Adoption: Taking A Multi-Channel Approach
Navigating the complex world of omni-channel retail, from website integration to social media, can be overwhelming. This session will simplify digital adoption for the retailer and help you better understand how to unlock the benefits of a multi-channel approach.
Being Truly Customer Centric
From insight to income, understand what motivates and drives your customers and create a customer journey that not only attracts and acquires new customers but also fosters long-term loyalty.
Navigating the Retail Landscape: Mastering Measurements & Goals and Unlocking Retail Growth
This masterclass discusses the constantly evolving retail landscape and to achieve growth and productivity, businesses must adopt a holistic approach. Understanding industry trends and implementing effective performance metrics, as well as adopting winning ways of working will help you understand, manage and drive performance.
As well as what are the key growth strategies that are used across the retail industry and learn how and when they can be employed.
Operational Excellence and Mastering Peak Performance
Customer experience is paramount to delivering your desired performance levels, however this session will discuss how mastering the likes of store execution, product management, staff scheduling, and reducing task to free up valuable time to focus on the customer can make or break your business.
Whether it’s the “golden quarter” or a specific peak trading period, these concentrated weeks can drive a substantial portion of your annual sales and profits. Discover how to prepare your retail business for this accelerated pace and transform your annual performance.
*The number of places on this programme is limited. Business Growth Durham will contact you to confirm eligibility. If you are not successful on this occasion, we’ll keep in touch to let you know of other programmes as they are launched.
Durham Business Growth and Productivity Programme is a comprehensive initiative designed to elevate productivity and foster growth within businesses located in County Durham. Being part of the programme allows you access to workshops, 1-1 advisor support and grant funding to support revenue and capital investment in your business.
For businesses in County Durham, the benefits of engaging with the Durham Business Growth programme are manifold. Through its dedicated initiatives, the fund offers access to financial resources, expert guidance, and networking opportunities that can fuel growth and expansion. Whether you’re a budding entrepreneur or an established company, this UK SPF programme equips you with the tools necessary to succeed in an ever-evolving market.
